Daymak Electric Bike Delivery Service
$50 Minimum Charge for place less than 25 kilometers from your closest Daymak dealer. $2 per kilometers will be charged after 25 kilometers.
Daymak Electric Bike Repair Service
No labour and part charge when part is under warranty. $45 per hour for labour plus part if warranty expired. For our parts price, please check our Parts List
Daymak Ebike Roadside Assistance
$50 Minimum Charge for place less than 25 kilometers from your closest Daymak dealer. $2 per kilometers will be charged after 25 kilometers. Extra labour or part will be charged if E-bike is not under warranty.
Daymak Comprehensive One Year Warranty
One Year repair or replacement is extended to the original owner on the frame, swing arm, motor and controller against manufacturer’s defect in workmanship and materials on all ebikes, mobility scooters. Manufacture’s comprehensive warranty dose not cover such parts including, but not limited to seats, plastic housings and shrouds, pitting, scratches and chips, brake pads, tires, tubes or damage due to lack of maintenance, accident, misuse or abuse. Damage incurred from floods, road salt and other foreign debris or chemicals are not covered by the comprehensive warranty.
Six month warranty on original batteries and chargers provided that they have been maintained as instructed by your ebike or mobility scooter’ s hand-book and not subjected to freezing temperatures.
Daymak Pre-Delivery Inspection (PDI)
Your warranty is covered by the PDI. If PDI is not taken then there is no Comprehensive Warranty Coverage, however, a 7 days Parts Warranty will be included. Allow for a minimum of 24 hours for PDI, at which time test and trial runs are conducted on the products to ensure all systems are safe and operable. Allow for at least 24 hours for warranty and estimate examination and at least 5 business days for repair.
Daymak Terms and Conditions
Buyer’s Responsibility: Before taking delivery of your new Daymak products, you have inspected all surfaces for any defects or damages and agree that everything is in good working order. Drivers should read and follow rules that are issued by Ministry of Transportation regarding Electric bike usage.
Returns or Exchanges: Within 7 days in new and unused condition only. Customer is responsible for all shipping fees that may apply. The cost of the item minus the restocking fee is refunded once the product has been returned and is determined to be in new and unused condition. If the product has been used or damaged while in the possession of the customer, the product cannot be exchangeed or returned for the future credit, unless authorized by Daymak INC. or Daymak dealer at a depreciated value. Restocking fee is 15% of the original price not including taxes, freight or PDI.